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Our mission is to protect the integrity
of online learning through the
responsible use of proctoring
technology and services.

Test Taker Info

Technical Support for Students: 

LIVE CHAT for help 24/7 | Click here:

PHONE SUPPORT for help 24/7 US and Canada: 1-855-436-2039, International (Outside US and Canada): 1-617-658-2879


Software Secure Customer Knowledge Base

Get answers to questions quickly, and without having to issue a support ticket. Plus you’ll see questions from the feedback that might help you with your inquiry. Click:


Frequently Asked Questions

Have questions about our products? We recommend that you use our most Frequently Asked Questions (FAQs) Resource links below. These links provide answers to the most commonly asked questions. If you don’t find your answer here, please click to customer support here.

RPNow (Remote Proctor Now): Click here.

RPPro (Remote Proctor Pro): Click here.

Securexam Student: Click here.


How to Buy – Contact Sales

If you want to take a test using Remote Proctor products and your institution or organization isn’t currently a customer, or, if you need to purchase a RPPro device, please click here.


Customer Support

We are always available on the Software Secure Client Portal. Your first point of contact, the Client Portal is ready with resources to help you use our solutions or solve a problem. Help for Students and Faculty


Remote Proctor Product Login

If your school is registered with Software Secure to use Remote Proctor – you can login into the system via the login link below. If you are unsure if your school is registered, please click here.