This page contains answers to the most frequently asked questions about our Secure Test Solutions.
1. Access Remote Proctor Now through the Software Secure website.
2. Click on the link to run the program and select your class and exam.
3. Authenticate your ID by holding it up to your webcam and taking a picture of it.
4. Go to your Learning Management System to enter the exam you are taking.
Remote Proctor Pro is an integrated software-hardware solution that brings academic integrity to distance learning exams. Remote Proctor Pro’s fingerprint scanner authenticates the identity of a test-taker, while the camera and microphone monitors the exam environment and records all sound and a 360° view of the exam room. Remote Proctor Pro is connected to the test-takers’ computer loaded with Software Secure’s Securexam software, which locks the computer into the testing program while simultaneously prohibiting access to all applications or pre-existing information which could be used to cheat during an exam. With Remote Proctor Pro, distance learning students can take exams, just as they learn, anytime, anywhere, and now, with integrity.
In order for students to enter an exam using Remote Proctor Pro, they must first successfully pass through the ID authentication process which entails placing their finger on a scanner which will match their biometrics with the scan gathered during initial registration of the unit, and taking a picture. Once student identification is authenticated, Securexam launches the testing program while locking down their computer until the test is completed. During the test, Remote Proctor Pro will record changes in sound or motion. Those movements are recorded by Remote Proctor Pro and audio and video clips are organized on a website for later review by the institution or Software Secure performing video review services.
Through a web-based interface, faculty can format an exam to require use of Remote Proctor Pro. When students launch their Securexam software and select an exam that has been formatted for use with Remote Proctor, the software will look for the Remote Proctor Pro device and if it is connected, will begin the authentication process to gain access to the exam. If the device is not connected the student will not be permitted entry into the exam.
During the exam, Remote Proctor Pro captures audio and video clips of the entire exam environment, just as a human proctor would see. Once all the video clips are sent up to the server, they are stitched together for later review. If during the exam itself, the student’s Internet connection is dropped, or is inadequate to send up video, the program will attempt to re-establish an adequate connection at the end of the exam for transmission. Until all the exam-time video is successfully transmitted, each time the test-takers’ computer is launched, Remote Proctor Pro will continue the transmission process. After an exam has been completed, faculty and school administrators access a secure website to review the exam process, just as if they were proctors during the exam itself. For each test-taker, the website organizes and presents; (1) a picture of the student authenticating, (2) exam time sound and motion. Proprietary video playback tools enable fast, efficient and accurate review process - up to 22x the speed of normal video.
Remote Proctor Pro for Mac provides support for Macintosh computers running Mac OS versions 10.5 and higher (Leopard) and (Snow Leopard).
When faculty want to ensure their students use Securexam Browser to take a test in Blackboard, WebCT or Angel, they simply use Software Secure’s Online Password Generator to create an encrypted password within the test settings. When the students properly log in to take their test, Securexam Browser will automatically populate the password screen with the proper password, ensuring that only those students using our “cheat-proof” Securexam Browser have access to the exam.
Mac OS 10.5 or higher (including Snow Leopard)
NOTE: 10.3 is no longer supported
40 MB or more free Hard Drive space
Securexam requires the student to type Start as a way to have the exam proctor control the exam time and process. When the student types 'Start', the Securexam exam clock will begin. The timer stops when the student exits the Securexam session, and the time is recorded in the encrypted exam. The timer is not shut off until the student fully exits the exam, and the clock will remain active for restarts or re-entries. The student may check the timer at any point during the exam. If the student is taking a “formatted-exam” (an exam with the questions contained in the document), she will not be able to see the questions, until first typing Start, ensuring that no one has an unfair advantage. Professors also have the option of using the auto-timer feature when creating exams, which sets a time limit on an exam. If an exam has timed out while the student is still working, the system will automatically save and exit the student from the exam when the time is up. If the situation requires, an exam proctor can access a time-expired exam and extend the permitted time limit.
Institutions using Securexam register their users in PlanetSSI which controls how the software is used. When students use Securexam they are either taking a particular exam posted to PlanetSSI and made available to the student’s computer, or are taking a blank exam “Blue-Book” which is associated with one of the classes for which the particular student is registered within PlanetSSI. In either case, Securexam knows to which Institution, Class, and exam file to save the students exam answer for later recovery from PlanetSSI.
At the end of a Securexam session, a Securexam transfer utility automatically launches, restores the users Internet connection if there is one, and prepares the exam file that is saved on the desktop for transfer to the appropriate folder within PlanetSSI. The transfer utility contains a checkbox that enables the student to request that the utility also saves a copy of the encrypted exam file to a USB device, utilizing a wizard that will even check the key and confirm a successful save. As the encrypted exam file is saved to the student’s desktop, it can be manually saved to any other devise. Completed Securexam response files cannot be printed, or opened without proper access to PlanetSSI administrative tools.
Windows XP, Vista, Windows 7
512 MB of RAM
100 MB free hard drive space
Mac OS 10.5 or higher (including Snow Leopard)
Learn more about how Software Secure can improve your online testing integrity.
A specialist will help select the testing solution that is best for your institution.